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Dispatcher Jobs in Arizona

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Job Title: Trucking Manager/Dispatcher & Drivers
Company:
Location: Phoenix, AZ

Description:
Need Qualified Manager/Dispatcher to manage 15 trucks and 30 drivers. Must possess problem solving skills and able to manage people while adjusting schedules to meet required delivery times. Must be organized and efficient. Job is located in Snowflake/Holbrook area so you must be willing to relocate. Email information or fax resume to Register to View . Call Brian at Register to View for more information. Also looking for Experienced Drivers Over the road experience is preferred but not necessary. Will run aprox. 600 miles a day but will return to the same location every time. Must have Hazmat and Doubles on CDL Will be Drug Tested and MVR will be evaluated. Will be paid by the mile. Job is located in Snowflake/Holbrook AZ so you must be willing to relocate. Email information or fax resume to Register to View . Call Brian at Register to View for more information.




Job Title: DATA DISPATCHER
Company: M & S TRANSPORTATION
Location: Phoenix, AZ

Description:
DATA DISPATCHER Department:   Operations-Communications Center Reports To:     Outbound Service Manager FLSA Status:    Hourly   SUMMARY: Coordinates daily transportation activity to ensure service goals are achieved in a designated time frame.  Must use good communications skills and be committed to being service-oriented.  Responsible for fair treatment of all independent drivers, and able to effectively communicate  with field, CSR's, customers, supervisors and managers.  Uses DDS and Trapeze dispatch software to effectively dispatch and track pending trips and cabs.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure all trips are dispatched and monitors response times Responsible for customer satisfaction Must be detail-oriented and able to multi-task in fast paced environment Assist  customers calling into the call center by phone Understand and execute our commitment to the customer each and every day Read and respond to driver messages.  Verify all information when communicating with drivers. Build rapport with drivers, customer service and planning through honesty and communication Understand telephone functions and answer calls in a courteous and timely manner Investigate service problems and provide recommendations Contribute to a safe work environment by adhering to policies and procedures as outlined in the Company Safety Program Identify problems and act quickly to support and assist during driver reported emergencies Monitor trip cancellations and driver no-trips for accuracy, assist drivers in locating addresses and solving problems Dispatch calls via radio, telephone, DDS, and/or page Schedule and route service requests and record dispatch activity using dispatch software Answer incoming telephone and fax requests for service Quote services, options and rates   QUALIFICATIONS: Understanding of Phoenix geography as well as developed map reading skills Knowledge of Transportation Industry or previous experience in transportation industry preferred Positive and professional phone and radio demeanor; good customer service orientation Able to use computer workstation and dispatch radio Willingness to work flexible hours Proficient in using PC and Windows software Independent self=starter who also works well without supervision Strong problem solving skills Must have a clear understanding of company's goals and objectives with respect to maximizing revenue, maximizing utilization, and providing quality service Type at least 30 words per minute Team player with strong interpersonal skills Ability to pay close attention to detail, safety, planning and organizing Strong listening and verbal skills   EDUCATION/EXPERIENCE: High School Diploma or GED At least 2 years experience in transportation field Prior customer service experience and/or leadership responsibility in a call center environment, dispatching or transportation industry a plus Knowledge of DDS and/or Trapeze Knowledge of healthcare transportation industry helpful   LANGUAGE SKILLS: English Bilingual in Spanish preferred   ***NO PHONE CALLS ***EMAIL RESUME TO:    Register to View -transportation.vpweb.com      




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